Privacy Policy

Introduction

Redik Stream, a unit of Cygner Technolabs Private Limited, values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website, webinar platform, virtual events, mobile applications, WhatsApp communication services, and related solutions.

Information We Collect

Personal Information

• Full Name
• Email Address
• Mobile Number
• Company Name
• Location

Event & Webinar Information

• Webinar registrations
• Attendance records
• Poll responses
• Q&A submissions
• Chat messages
• Survey responses
• Certificate downloads

Technical Information

• IP Address
• Browser type
• Device information
• Operating system
• Cookies and usage data

WhatsApp Communication Data

• Mobile number
• Message delivery status
• Message Interaction data

How We Use Information

• Provide webinar and virtual event services
• Process registrations and attendance
• Send reminders, notifications, and OTPs
• Generate participation certificates
• Improve platform performance and user experience
• Provide customer support
• Prevent fraud and misuse
• Comply with legal obligations

We do not sell personal information.

Cookies

We may use cookies and similar technologies to improve website performance, remember preferences, and analyze usage patterns.

Users can disable cookies through browser settings.

Information Sharing

We may share information with:

• Event organizers using Redik Stream
• Hosting and technology providers
• Communication service providers
• Government authorities when legally required

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage method is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

User Rights

• Access personal data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Request information about data processing

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.